Description

Responsibilities: Professional Tellers are responsible for the processing of transactions accurately and efficiently in a fast paced environment. Your duties will include, but are not limited to the following:

• Ability to work within established policies, procedures and guidelines.
• Identify customer needs and refer financial products and services.
• Consistently seek to delight our customers and deliver exceptional customer service with a positive attitude.
• Build customer loyalty; establish customer relationships through courtesy and friendliness, including addressing each customer by name.
• Contribute to a positive team environment in the banking center through teamwork, team spirit and coaching.
• May be required to work Saturdays and or extended hours as needed.

Qualifications

Required Skills:

• Minimum of six months cash handling experience.
• Minimum of six months customer service experience.
• Ability to work effectively as a team member.
• Strong oral and written communication skills.
• Ability to respond and assist customers with inquires and/or problem resolution.
• Careful attention to detail and time management.

Desired Skills/Assets:

• Previous cross-sales and/or referral experience.
• Ability to identify customer financial needs, goals and objectives.
• Proficiency in basic computer skills.
• Previous banking/financial services/teller experience.
• Bilingual (fluent verbal and written skills).

Full / Part-time: Parttime

Shift: 1st Shift

Weekly Schedule:Mon – Fri 2pm – 6:15pm; Sat 7:30am – 12:15pm